Airport English

A. Questions you will hear at the check-in counter:

Preguntas que puedes oír en el mostrador de facturación:

Ticket please.

May I see your ticket?

Do you have an e-ticket?

Do you have some photo ID?

How many bags are you checking?

Did you pack these bags yourself?

Do you have a carry-on bag? (a bag or purse to take on the airplane)

Do you require special assistance? (example a “wheelchair”)

Have you paid your airport improvement fee/tax?

Would you like a window or an aisle seat? (aisle is pronounced “eye + l”)

B. Problems you may hear:

Problemas que puedes tener:

Your baggage is overweight. (Remove some contents or pay a fine.)

Your carry-on luggage is too large.

Your flight is delayed. (It’s late.)

Your flight has been cancelled. (You must rebook a new flight)

Your connecting flight/connection has been cancelled/is delayed.

Your ticket is expired.

Your passport is expired.

C. Commands and questions at the Security Checkpoint:

Órdenes y preguntas que te pueden hacer en el control de seguridad:

Boarding pass, please.

ID please. (show your photo ID)

Spread your arms out please. (Put your arms up and out to the sides of your body)

Take your shoes off.

Open your bag.

Take off/remove your belt.

Do you have any change in your pockets?

Do you have any metals?

Do you have any food/produce?

Do you have any liquids or medicine?

Walk through.

You must dump all food or beverages. (You can’t bring it through the gates.)

D. Questions YOU may need to ask:

Preguntas que puedes necesitar hacer:

Is my flight on time?

When should I be at the gate?

Where is the boarding gate?

Where is the washroom?

Can I get a window seat?

Is there somewhere to eat?

Can I get a coffee at the gate?

Is my connection on time?

Where do I collect my baggage?

Where can I find a taxi?

Where is the departure gate?

Where is the arrival gate?

Where is the check-in desk for ….airlines?

Where is the domestics level?

Where is the international level?